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ReloRow Magazine :: 20 Newest Articles |
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ReloRow Magazine presents many interesting and informative articles related to moving, storage, transportation, and logistics. Below are the 20 newest artcles. To browse all ReloRow Magazine articles, please visit the ReloRow Magazine News Front Page or browse the News Table of contents.
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Why Your Highest Weight Estimate Is The Most Accurate
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Article Date: 9/2/2009
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By Chris Noblit - Your highest weight estimate is your most accurate weight estimate! This statement fly's in the face of the number one rule of purchasing: throw out the high estimate, throw out the low estimate, and go with the middle estimate. But if we dig a little deeper we will find out why this common rule of purchasing does not hold true for moving cost estimates, and here's why...
All movers use one single set of industry standard measurements for estimating the weight of your...
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I am a professional mover
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Article Date: 7/17/2009
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By Chris Noblit - I'm a professional mover...not a social worker. Please don't threaten me, accuse me of taking advantage of you, tell me about how your husband/brother/aunt/uncle/friends/brother/sister cheated you, or tell me about your financial or medical troubles. Please don't start crying. Please stop screaming. Please don't share you life woes with me. Please don't threaten me with physical or legal violence. Please keep your personal issues to yourself because I'm a professional...
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Your Company Website
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Article Date: 2/3/2009
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I've got what I think is a very good idea that may be of great help those of us who participate, so please read on...
Here at my Long Island Moving Company http://www.avatar-moving.com/ I screen most of the inbound telephone service inquiries...these are the telephone call-ins that are not existing national accounts. These call-ins range from cod/private transfer inquiries...warehouse storage inquires...office & industrial moving inquiries...to machinery moving inquiries. I ask every...
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Licensed and Bonded - The Slogan of The Marginal and Deceptive Mover
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Article Date: 11/12/2008
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By Christopher Noblit, Avatar Relocation - A customer is asking "Is your moving company bonded?" and you're not sure how to answer, so I thought I'd put together this article on "bonding" and the moving industry. What is bonding, and is bonding meaningful to the moving & storage industry? Any and all comments, corrections, and opinions would be most welcome... What is a Bond & Bonding? Simply put, a bond (sometimes referred to as a surety bond) is a third party obligation promising to pay if a...
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The Dilemma of The Fuel Surcharge
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Article Date: 5/12/2008
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By Timothy D. Brady -- The fuel surcharge is an antiquated policy that is so far behind the times it's really sad. The whole idea of the way it is administered goes back before deregulation of the trucking industry. anyone who thinks calculating the fuel surcharge on the last day of each month and then adjusting it on the 15th of the next month has got to have their head in the sand.
The actual beginning of the fuel surcharge goes all the way back to the late Seventies and a time before...
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The Rise and Fall of the Professional Mover
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Article Date: 5/5/2008
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By Archie White -- I won't waste time with the rise, but here is what is leading the fall...Until about 10-12 years ago, a person only had 2 choices if they needed to move, hire a professional, or do it themselves with a Uhaul. Most people that used a Uhaul, only did it once, it's no fun and not everybody can carry a triple dresser down the stairs and out to the truck and up the steep ramp. So professional movers prospered, there was no competition, other than fellow movers. Fast forward...
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Summer of 2008: The Perfect Storm
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Article Date: 5/2/2008
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By Ed Wickman & Budd Cardone -- This rapidly approaching summer season is shaping up to be one that will test all of us in the international business even more than usual. Please take a few moments to read this and inform your sales and operations staff what is going on in the international side of our industry as this "perfect storm" forms.
At the time of this message, the U.S. dollar is at its weakest point in our history. A weak dollar is actually harmful to our nation in the long run,...
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Fundamental Errors in Debt Collection
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Article Date: 10/23/2006
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By George Vignola -- Customers do what is in their best economic interest and in general it is in a customer’s best interest to hold onto your money for as long as possible. Some companies will delay payment until the creditor call for payment status. Some companies will schedule invoices from all vendors for payment after a specific number of days beyond the due date. Collectors can improve their performance by avoiding common collection mistakes including the following. Ignoring warning...
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Secrets Of A Hassle-Free Move: What Moving Companies Don't Tell You
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Article Date: 9/25/2006
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By Christopher Noblit - Using a moving company to relocate from one city to another—or even within the same town—doesn't have to be the nightmare that many people expect it to be. While the moving industry is different from most other service industries—it has its own ground rules, and some of them are counterintuitive—once you understand the system and its traps, your next move is likely to go very smoothly. What you need to know about hiring a mover...
SELECTING THE RIGHT MOVER
- Don't...
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How To Document A Loss or Damage Claim
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Article Date: 8/16/2006
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By Christopher Noblit
Overview - The Household Goods Descriptive Inventory If any of your household goods are lost or damaged while in permanent storage, storage-in-transit, or during transportation, it is the customer's responsibility to correctly document that such loss or damage occurred while the shipment was in the mover's care and custody. This is accomplished with the "Household Goods Descriptive Inventory,” a document that is prepared by the driver at the origin residence, prior to...
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Salesmanship 101
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Article Date: 5/26/2006
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By Art Livermore - A great opportunity presents itself when a customer asks, "Why?" It should be reviewed as an open door for a sales person to present their case....obviously being prepared, having your ducks in a row, and so on and so on, is the key to winning the customer over.
Consider some of the following points; I'll bullet them to keep it brief and they are but a few ideas of what you could present in such a case:
1) Prepare a presentation book. I have our sales folk carry this...
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The Box That Changed The World
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Article Date: 5/15/2006
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By GREGORY RICHARDS, The Virginian-Pilot - They are simple steel boxes, 20 or 40 feet long and 81/2 feet high, with a pair of doors at one end and a wooden floor - truck trailers without wheels.
Who would have thought such an ordinary creation would change the world?
The cargo container has done just that, transforming the global economy in ways comparable to the telephone and the jet plane by making the world a little smaller.
By dramatically increasing the efficiency of, and reducing...
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Understanding Split Van Line/Agent Liability When Storing Your Household Goods
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Article Date: 4/27/2006
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By Christopher Noblit
"SPLIT LIABILITY" - THE BAD NEWS When a local moving company/agent visits your home to provide you with a moving estimate, and you advise the agent's representative that you are want to place you goods into storage, you need to understand (because it is most likely that you will not be told) that you are really dealing with two (2) separate moving companies. The local moving company/agent (acting as a representative of their van line) will accept your shipment into...
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Lift Van Evolution: Invention Driven By Imagination
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Article Date: 3/26/2006
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By ReloRow Member OpsEd -- Necessity is the Mother of Invention... but its Imagination that drives the process. The Type II lift van has been the preferred workhorse of the moving industry for the worldwide shipping and storage of boxed household goods for the last 50 years. These wooden “crates” were originally required to meet the Federal Supply Service and Government Services Administration sampling procedures and inspection attributes outlined in military specification MIL-STD-105. ...
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Anyone can do our job...when everything goes right
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Article Date: 2/6/2006
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By Mike Dammer - Anyone CAN do our job.....when everything goes right. But what happens when something seriously goes wrong? Moe, Larry and Curly pull up at a residence in a rental truck and proceed to do a great job for the customer. Residence is prepped nicely so there is no property damage. Shemp has done a great job packing and the customer couldn't have been happier. Everything is loaded by 4:00PM and the stooges leave Long Island for Florida. Unfortunately, on the way south, Moe, the...
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S.T.U.P.I.D.
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Article Date: 2/3/2006
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By Christopher Noblit - (Simple Theorem for Understanding Percentages of Increased Discounting) Mary has a Tariff. Mary's Tariff says that Billy's move will cost $1,000.00 But Mary's Tariff takes a 3% general increase, so Billy's move will now costs $1,030.00. Dick, Mary's Sales Manager, wants to increase discounting 3% to offset the Tariff increase, Dick tells Mary "We'll gain market share Mary!" "Don't be stupid Dick," says Mary. "You lose revenue when you match a Tariff increase with a...
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The Web Guide To Household Van Line Moving
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Article Date: 11/3/2005
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By Christopher Noblit Household Moving Guide - Table of Contents Introduction Who Is The "Booking Agent" Who Is The "Origin Agent" Who Is The "Hauling Agent" What Is The Van Operator (The Driver) Responsible For? Who Is The "Destination Agent” Establishing Liability For Loss or Damage How To File A Claim For Loss or Damage The "Statement Of Additional Services" Document General Tips - Do's & Don'ts Introduction The information held within this document is intended to provide you with a broad...
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You really do get what you pay for
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Article Date: 8/26/2005
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By Christopher Noblit -- One of the largest issues that legitimate moving companies face is their profitability which has plunged dramatically in the past decade due to rampant metooism discounting. Another is quality of service, and it is this author’s contention that these two issues are related, hand-in-hand. In 60's, 70's, and 80's a man could provide for his family -- and even put two children through college -- working as an over-the-road mover. However, today's over-the-road movers...
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Licensed, bonded & insured - the catch phrase of the marginal
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Article Date: 8/25/2005
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Whenever a consumer asks me if my company is "Bonded" I hear a person who is frightened and looking for a measure of assurance that the company they are dealing with is reputable and won't take advantage of them. It is the rare consumer who knows what "Bonding" actually is, and why Bondingreally does not pertain to the moving and storage industry.
From time to time a small business, especially those performing contracting services will be asked to bond his work in advance. In some...
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What's Wrong With Internet/Web Household Brokers?
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Article Date: 3/2/2005
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An Opinion By Christopher Noblit Abstract "The author suggests that most Internet-based household moving brokers add an additional (and unnecessary) layer to the household relocation. This additional layer reduces overall household relocation quality, reduces the efficiency of consumer/service provider communication, and reduces service provider profitability. As a result, it is inadvisable for van lines, van line agents, or independent moving companies to do business with Internet-based...
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