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View Last Post To all young adults, what are your experi
Last Post By: Noblit
Forum: Moving 101 - Consumer Education

Posted: January-23-12 at: 10:35am

View Last Post Packing
Last Post By: Arrowhead44
Forum: Moving 101 - Consumer Education

Posted: January-13-12 at: 9:54am

View Last Post "Frooving" Vans
Last Post By: Greatcanadian
Forum: Oh Canada! - Relocation in Canada

Posted: December-25-11 at: 11:06am

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Forum: Lock 'n Load - Commercial Moving

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View Last Post Temperpedic Mattress Shipping ???
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Forum: The Claim Game - Claims Management

Posted: November-18-11 at: 6:17pm

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Forum: Red Ink

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Forum: Agent Finder

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Forum: Agent Finder

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Forum: Command Control! - Operations Issues

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Forum: Agent Finder

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 September-02-09All The Relonews That's Fit To Print  
 ReloRow Magazine :: News & Articles
I am a professional mover
July-17-09 - ReloRow Site News  
I am a professional mover

By Chris Noblit - I’m a professional mover...not a social worker. Please don’t threaten me, accuse me of taking advantage of you, tell me about how your husband/brother/aunt/uncle/friends/brother/sister cheated you, or tell me about your financial or medical troubles. Please don’t start crying. Please stop screaming. Please don’t share you life woes with me. Please don’t threaten me with physical or legal violence. Please keep ....


 Viewed 1318 times. 
Your Company Website
February-03-09 - ReloRow Site News  
Your Company Website

I’ve got what I think is a very good idea that may be of great help those of us who participate, so please read on...

Here at my Long Island Moving Company I screen most of the inbound telephone service inquiries...these are the telephone call-ins that are not existing national accounts. These call-ins range from cod/private transferinquiries...warehouse storageinquires...office & industrial moving inquiries...to machinery moving inquiries. ....


 Viewed 1371 times. 
Publish Your News In ReloRow Magazine
January-24-05 - ReloRow Site News  
Publish Your News In ReloRow MagazineWelcome to ReloRow Magazine, the relocation industry’s online newspaper where you will find late-breaking news about the moving, storage and relocation industry. ReloRow Magazine is the people’s newspaper and we invite you to take the opportunity to place your news here! Industry newsletters, events, news items, articles and opinionsare all welcome. to place your news on ReloRow Magazine, simply contact us and advise us what you wish ....


 Viewed 1578 times. 
Why Your Highest Weight Estimate Is The Most Accurate
September-02-09 - Consumer Advisories  
Why Your Highest Weight Estimate Is The Most Accurate

By Chris Noblit - Your highest weight estimate is your most accurate weight estimate! This statement fly’s in the face of the number one rule of purchasing: throw out the high estimate, throw out the low estimate, and go with the middle estimate. But if we dig a little deeper we will find out why this common rule of purchasing does not hold true for moving cost estimates, and here’s why...

All movers use one single set of industry standard measurements ....


 Viewed 2569 times. 
How To Document A Loss or Damage Claim
August-16-06 - Consumer Advisories  
How To Document A Loss or Damage Claim

By Christopher Noblit

Overview - The Household Goods Descriptive InventoryIf any of your household goods are lost or damaged while in permanent storage, storage-in-transit, or during transportation, it is the customer’s responsibility to correctly document that such loss or damage occurred while the shipment was in the mover’s care and custody. This is accomplished with the "Household Goods Descriptive Inventory,” a document ....


 Viewed 1251 times. 
Understanding Split Van Line/Agent Liability When Storing Your Household Goods
April-27-06 - Consumer Advisories  
Understanding Split Van Line/Agent Liability When Storing Your Household Goods

By Christopher Noblit

"SPLIT LIABILITY" - THE BAD NEWSWhen a local moving company/agent visits your home to provide you with a moving estimate, and you advise the agent’s representative that you are want to place you goods into storage, you need to understand (because it is most likely that you will not be told) that you are really dealing with two (2) separate moving companies. The local moving company/agent (acting as a representative of their van line) ....


 Viewed 1422 times. 
The Web Guide To Household Van Line Moving
November-03-05 - Consumer Advisories  
The Web Guide To Household Van Line MovingBy Christopher NoblitHousehold Moving Guide - Table of Contents Introduction Who Is The "Booking Agent" Who Is The "Origin Agent" Who Is The "Hauling Agent" What Is The Van Operator (The Driver) Responsible For? Who Is The "Destination Agent” Establishing Liability For Loss or Damage How To File A Claim For Loss or Damage ....


 Viewed 1642 times. 
Licensed, bonded & insured - the catch phrase of the marginal
August-25-05 - Consumer Advisories  
Licensed, bonded & insured - the catch phrase of the marginalWhenever a consumerasks me ifmy moving company is"bonded" I hear a person who is worried and looking for a measure of assurance that the company they are dealing with is reputable and won’t take advantage of them. It is the rare consumer who understands what "bonded" actually is, and why bondeddoes not pertain to the moving and storage industry.From time to time a small business, especially those performing contracting ....


 Viewed 1960 times. 
What's Wrong With Internet/Web Household Brokers?
March-02-05 - Consumer Advisories  
What's Wrong With Internet/Web Household Brokers?

An Opinion By Christopher Noblit Abstract "The author suggests that most Internet-based household moving brokers add an additional (and unnecessary) layer to the household relocation. This additional layer reduces overall household relocation quality, reduces the efficiency of consumer/service provider communication, and reduces service provider profitability. As a result, it is inadvisable for van lines, van line agents, or independent ....


 Viewed 2121 times. 
The Uninsured Mover: A Homeowner's Recipe For Financial Disaster
February-23-05 - Consumer Advisories  
The Uninsured Mover: A Homeowner's Recipe For Financial Disaster

Compiled by Christopher Noblit -- "Accidents Happen." But what most homeowners don’t realize is that if a worker is injured on their property, it is you -- the homeowner -- who can be held liable for all medical costs unless the employee is covered by workers compensation insurance. Hospital bills for serious accidents can be extraordinarily expensive and homeowner’s insurance policies normally exclude such injuries.

Here is a true story ....


 Viewed 7103 times. 
10 Ways To Find A Mover You Can Trust
January-24-05 - Consumer Advisories  
10 Ways To Find A Mover You Can Trust

By Christopher Noblit

According to moving and relocation industry professionals there are 10 sure fire ways a consumer or business can determine if they will be satisfied with the company they select to handle their move to a new home or office. Here are the 10 ways you can spot a qualified mover that you can trust:

1) Avoid booking your move with a internet based moving broker, most of whom hand your move over to a different company, a company you have ....


 Viewed 1925 times. 
Licensed and Bonded - The Slogan of The Marginal and Deceptive Mover
November-12-08 - Industry Advisories  
Licensed and Bonded - The Slogan of The Marginal and Deceptive MoverBy Christopher Noblit, Avatar Relocation- A customer is asking "Is your moving company bonded?" and you’re not sure how to answer, so I thought I’d put together this article on "bonding" and the moving industry. What is bonding, and is bonding meaningful to the moving & storage industry? Any and all comments, corrections, and opinions would be most welcome...What is a Bond & Bonding?Simply ....


 Viewed 2426 times. 
The Dilemma of The Fuel Surcharge
May-12-08 - Industry Advisories  
The Dilemma of The Fuel Surcharge

By Timothy D. Brady -- The fuel surcharge is an antiquated policy that is so far behind the times it’s really sad. The whole idea of the way it is administered goes back before deregulation of the trucking industry. anyone who thinks calculating the fuel surcharge on the last day of each month and then adjusting it on the 15th of the next month has got to have their head in the sand.

The actual beginning of the fuel surcharge goes all the ....


 Viewed 1481 times. 
The Rise and Fall of the Professional Mover
May-05-08 - Industry Advisories  
The Rise and Fall of the Professional Mover

By Archie White -- I won’t waste time with the rise, but here is what is leading the fall...Until about 10-12 years ago, a person only had 2 choices if they needed to move, hire a professional, or do it themselves with a Uhaul. Most people that used a Uhaul, only did it once, it’s no fun and not everybody can carry a triple dresser down the stairs and out to the truck and up the steep ramp. So professional movers prospered, there ....


 Viewed 1430 times. 
Summer of 2008: The Perfect Storm
May-02-08 - Industry Advisories  
Summer of 2008: The Perfect Storm

By Ed Wickman & Budd Cardone -- This rapidly approaching summer season is shaping up to be one that will test all of us in the international business even more than usual. Please take a few moments to read this and inform your sales and operations staff what is going on in the international side of our industry as this "perfect storm" forms.

At the time of this message, the U.S. dollar is at its weakest point in ....


 Viewed 1309 times. 
Salesmanship 101
May-26-06 - Industry Advisories  
Salesmanship 101

By Art Livermore - A great opportunity presents itself when a customer asks, "Why?" It should be reviewed as an open door for a sales person to present their case....obviously being prepared, having your ducks in a row, and so on and so on, is the key to winning the customer over.

Consider some of the following points; I’ll bullet them to keep it brief and they are but a few ideas of what you could present in such a case:

1) Prepare a ....


 Viewed 1291 times. 
Lift Van Evolution: Invention Driven By Imagination
March-26-06 - Industry Advisories  
Lift Van Evolution: Invention Driven By ImaginationBy ReloRow Member OpsEd -- Necessity is the Mother of Invention...but its Imagination that drives the process. The Type II lift van has been the preferred workhorse of the moving industry for the worldwide shipping and storage of boxed household goods for the last 50 years. These wooden “crates” were originally required to meet the Federal Supply Service and Government Services Administration sampling procedures and inspection attributes outlined ....


 Viewed 4293 times. 
America Grays; Relocation May Well Pay
February-19-05 - Industry Advisories  
America Grays; Relocation May Well Pay

By Christopher Noblit

The "Graying of America" is something we have been hearing about for some time, but have we considered what the ramifications might be for the relocation industry? Socioeconomic realities currently in play in America may well portend doom and gloom for the industry in which we make our living.

America AgesThe numbers tell the story: In 2011 the first of the “Baby Boomers” will reach the age of 65. Baby boomers ....


 Viewed 1553 times. 
How To Move A Piano
February-05-05 - Industry Advisories  
How To Move A PianoReloRow member I-10 offers his experience and knowledge to the ReloRow Commility with this excellent instructional on moving painos...Pianos routinely make our annual list of items that are most frequently damaged. Grand pianos are especially problematic. Practicing the following procedures for disassembling, padding and loading grand pianos will prevent damage, lower your claims expense, and improve overall customer satisfaction. At least three people ....


 Viewed 2377 times. 
Insurance vs. Valuation (It Pays To Know The Difference)
February-04-05 - Industry Advisories  
Insurance vs. Valuation (It Pays To Know The Difference)

The Smiths were avid antique collectors, traveling from on estate auction to the next in search of rare finds. Over the years, the couple amassed an impressive collection of furniture and paintings. When faced with moving the antiques from New York to California, they began contacting moving companies.A salesperson from the local moving agency came to visit, and the Smiths discussed their concerns regarding the handling of their antiques. The ....


 Viewed 1616 times. 
The Value of Valuation
January-25-05 - Industry Advisories  
The Value of Valuation

By Christopher Noblit -- Local and interstate tariffs provide for the purchase of Full Replacement Value loss or damage liability by the Shipper. Dependent on the Carrier, the minimum amount of Full Replacement valuation which can be purchased generally falls somewhere between $4.00 and $5.00 per pound. As an example: at a $4.50 per pound minimum, dictates that a10,000 pound shipment must be valued at a minimum of $45,000.00

In reality, (and in the event of ....


 Viewed 1459 times. 
7 Questions To Ask Your DotCom
January-24-05 - Industry Advisories  
7 Questions To Ask Your DotCom

By Christopher Noblit

As Internet based "Relocation Portals" and "Mover Directories" multiply, and as more and more consumers turn to the Internet to search for relocation services, moving company owners must decide which Websites to advertise on. Many moving company owners may not be aware of all the issues that surround this important decision. This article was created to help moving company owners understand a few of the issues ....


 Viewed 1369 times. 
The Benefits of A Positive Image Campaign For Movers
January-24-05 - Industry Advisories  
The Benefits of A Positive Image Campaign For Movers

Dear ReloRow Members, Fellow Movers, Vendors, and Industry Professionals:

I wrote the initial draft of this letter on a plane ride to Florida in January. On the trip back to New York I opened Sky Magazine and read an advertisement entitled "Great Steak Houses of North America". This advertisement was paid for by the Independent Retail Cattleman’s Association. It references "The Last of the Great Independents...The owner/operators who ....


 Viewed 1686 times. 
Anyone can do our job...when everything goes right
February-06-06 - Editorial Opinion and Commentary  
Anyone can do our job...when everything goes right

By Mike Dammer - Anyone CAN do our job.....when everything goes right. But what happens when something seriously goes wrong? Moe, Larry and Curly pull up at a residence in a rental truck and proceed to do a great job for the customer. Residence is prepped nicely so there is no property damage. Shemp has done a great job packing and the customer couldn’t have been happier. Everything is loaded by 4:00PM and the stooges leave Long Island for Florida. ....


 Viewed 1566 times. 
S.T.U.P.I.D.
February-03-06 - Editorial Opinion and Commentary  
S.T.U.P.I.D.

By Christopher Noblit - (Simple Theorem for Understanding Percentages of Increased Discounting) Mary has a Tariff. Mary’s Tariff says that Billy’s move will cost $1,000.00 But Mary’s Tariff takes a 3% general increase, so Billy’s move will now costs $1,030.00. Dick, Mary’s Sales Manager, wants to increase discounting 3% to offset the Tariff increase, Dick tells Mary "We’ll gain market share Mary!" "Don’t ....


 Viewed 1511 times. 
You really do get what you pay for
August-26-05 - Editorial Opinion and Commentary  
You really do get what you pay forBy Christopher Noblit -- One of the largest issues that legitimate moving companies face is their profitability which has plunged dramatically in the past decade due to rampant metooism discounting. Another is quality of service, and it is this author’s contention that these two issues are related, hand-in-hand. In 60’s, 70’s, and 80’s a man could provide for his family -- and even put two children through college -- working as an over-the-road ....


 Viewed 1638 times. 
 
     

     
 
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Consumer Advisories
What's Wrong With Internet/Web Household Brokers?
An Opinion By Christopher Noblit Abstract "The author suggests that most Internet-based household moving brokers add an additional (and unnecessary) layer to the household relocation. This additional layer reduces overall household relocation quali...
 
     
     
 
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